Overview
Fireflies.ai positions itself as the most connected AI meeting assistant, integrating with over 50 platforms including Zoom, Google Meet, Microsoft Teams, Webex, and more. Beyond transcription, Fireflies excels at conversation intelligence — it analyzes sentiment, talk-to-listen ratios, questions asked, and action items. The AskFred feature lets you query your meeting history with natural language (e.g., "What was decided about the Q3 budget?"). Fireflies also integrates deeply with CRM platforms like Salesforce and HubSpot, automatically logging meeting notes and call insights to deal records. For sales teams, it provides deal intelligence by analyzing objection handling, competitor mentions, and buyer engagement. The free plan includes 800 minutes of storage per seat. Paid plans start at $18/month per seat for unlimited storage.
4.5
Rating
2,890
Reviews
Yes
Free Tier
Fireflies.ai Key Features
Universal Integration
Works with 50+ platforms including Zoom, Meet, Teams, Webex, RingCentral, and dial-in phone lines.
Conversation Intelligence
Analyzes sentiment, talk patterns, questions asked, objections raised, and provides an engagement score.
AskFred AI
Natural language query engine that searches your entire meeting history for answers, decisions, and topics.
CRM Auto-Logging
Automatically creates CRM activities, updates deal records, and logs call insights in Salesforce, HubSpot, and more.
Soundbites & Clips
Create shareable audio/video clips from important meeting moments and share them with stakeholders.
Fireflies.ai Pros and Cons
Pros
- 50+ platform integrations
- Deep CRM integration (Salesforce, HubSpot)
- Conversation intelligence analytics
- AskFred natural language search
- Custom topic tracking and alerts
- Generous free tier with 800 min storage
Cons
- Transcription accuracy slightly below Otter
- Higher price point for premium plans
- Free tier has limited features
- Can be slow processing long meetings
- Mobile experience could be better
Fireflies.ai Pricing Plans
Plan
Per-seat subscription
Starting Price
$18/mo (Pro)
Free Tier
Available
Fireflies.ai Review Verdict
Fireflies.ai earns a 4.5/5 rating based on 2,890 reviews and extensive hands-on testing. With pricing starting at $18/mo (Pro), it's an excellent choice for Sales teams, Meeting intelligence, CRM integration. The free tier makes it easy to get started without commitment.
Try Fireflies.ai FreeFireflies.ai Frequently Asked Questions
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that records, transcribes, and analyzes conversations across 50+ platforms. It captures meeting intelligence and integrates with your workflow tools.
How much does Fireflies.ai cost?
Fireflies.ai starts at $18/mo (Pro) on a per-seat subscription model. A free tier is available.
What is Fireflies.ai best for?
Fireflies.ai is best for Sales teams, Meeting intelligence, CRM integration, Conversation analysis, Remote collaboration.
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